California only at launch
Service Estimate Review
Your review and guidance call
$39.99
Your review includes a written report and one 20-minute guidance call with us. Every final decision stays yours.
We request payment only after accepting your submission.
What is included
- An explanation of the work and charges listed on the estimate.
- Pricing concerns and questions to ask about the shop's supporting findings.
- Repair-versus-replace guidance based on the information you provide.
- A written report and one 20-minute customer guidance call.
A second shop's estimate is a separate paid review. We do not inspect the vehicle, diagnose faults remotely, or certify that it is safe to drive. This is a review of the supplied information, not a mechanical inspection.
Optional add-on
Service Advisor Support
$24.99 per active support day
After your Service Estimate Review, we do the talking for you. We act as your liaison with the service advisor and dealership staff for that service visit. You approve the repairs and spending.
- As many advisor calls as needed for the issue during the covered day. This is not a per-call fee, and advisor calls are not capped at 20 minutes.
- The fee covers our active work during the approved day, including attempts to reach the advisor. Days the vehicle simply stays at the shop are not charged.
- Your approval is required before charging for each additional day. There is no automatic daily billing.
- You approve all repairs and charges. We do not approve them on your behalf.
How it works
Documents first. Payment after acceptance.
1
Send your documents.
Choose your review and upload the written quote or estimate with a few details. Redact unnecessary sensitive information first.
2
We review your request.
We check scope and completeness. If accepted, we email you a private Stripe payment link. Sending a request does not charge you.
3
Pay and schedule after acceptance.
Pay through Stripe after acceptance, then arrange your 20-minute call with us by email. Your report is emailed 30-60 minutes before the call.
Call availabilityMonday-Friday, 10:00 a.m. to 6:00 p.m. Pacific
Your written reportYour written report is emailed 30-60 minutes before the scheduled customer call.
Target turnaroundWe aim to complete the report and call the same or next business day after complete documents and payment, subject to your availability. Business days are Monday through Friday, including holidays.